Ihr Computer ist gesperrt. Bundesamt für Polizei virus

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The computers of active Internet users in Switzerland are nowadays suffering from a massive ransomware attacks by Bundesamt für Polizei scam. This is a ransomware locker that blocks the desktop of targeted computer completely, without rendering a chance for user to do anything with his/her system. Any attempts to reboot the computer in a normal mode turn out to be completely vain (irrespective of the number of reboot attempts). Hence, the same locked status persists. The very ransomware looks as some warning allegedly coming from Bundesamt für Polizei, the Swiss police. In reality, of course, this malicious program isn’t associated with this decent and reputable Swiss law-enforcement organization.

Bundesamt für Polizei virus screenshot

Bundesamt fur Polizei virus

The scaring ransomware’s warning supposedly coming from the Bundesamt für Polizei accuses users of committing various crimes while surfing the web. To be more precise, this scam tells that users were noticed to send massive unsolicited spam to various addressees, visiting the sites of terrorist organizations for the purpose of supporting them, spreading extremely X-rated explicit content over the Internet to various addressees, downloading and distributing illegal audio, video and software samples.

Bundesamt für Polizei virus pursues the only goal – to convince users to pay money in their favor. Hackers prompt users to pay the ransom by means of indication of Ukash or Paysafecard voucher codes in the respective section of the ransomware locker. However, doing so is a serious mistake on the part of user. The money (ransom) in such case doesn’t go into the Swiss state budget. The funds go directly into the pockets of the crooks.

We hope that you will not obey the fraudulent instructions of Bundesamt für Polizei ransomware. Instead, you should find the right solution that will help you remove this scam from your system effectively. There are several methods on how to do it, and they all are described in the guidelines below.

Text of Bundesamt für Polizei virus scary warning:

Bundesamt für Polizei
Ihr Computer ist gesperrt
Sie begingen Strafhandlungen die gesetzeswidrig sind und die strafrechtlich geahndet werden.
Die Funktionen Ihres Computers wurden aus Gründen unbefugter Netzaktivitäten ausgesetzt.
Im Weiteren sind mögliche Ursachen angegeben:
Artikel – 174. Urheberrecht
Freiheitsentzug von 2 bis zu 5 Jahren (Nutzung oder Verbreitung von urheberrechtlich geschütztem Material)
Geldstrafe in Höhe von 18000 Euro bis 23000 Euro.
Artikel – 183. Pomografie
Freiheitsentzug von 2 bis zu 3 Jahren (Nutzung oder Verbreitung von pornografischen Dateien) Geldstrafe von 18 000 Euro bis zu 25 000 Euro.
Artikel – 184. K/nderpomogrsfie (unter 18 Jahren)
Freiheitsentzug von 10 bis zu 15 Jahren (Nutzung oder Verbreitung von Dateien mit Kinde rpornografie).
Geldstrafe in Höhe von 20 000 Euro bis zu 40 000 Euro.
Artikel – 104. Terrorismusförderung
Freiheitsentzug von 25 Jahren ohne Recht auf Revision (Besuchen von Seiten von terroristischen Vereinigungen).
Geldstrafe von 35 000 Euro bis 45 000 Euro mit Beschlagnahmung von Eigentum.
Artikel – 68. Verbreitung von Virenprogrammen
Freiheitsentzug bis zu 2 Jahren (Erstellen von Virenprogrammen, die anderen Computern Schaden zufügen).
Geldstrafe von 15 000 Euro bis 28 000 Euro.
Artikel – 113. Verwendung von nichtlizensierter Software Freiheitsentzug bis zu 2 Jahren (Verwendung von nichtlizensierter Software). Geldstrafe von 10 000 Euro bis 22 000 Euro.
Artikel – 99. Betrug mit Zahlungskarten
Freiheitsentzug bis zu 5 Jahren (Handlungen mit der Nutzung von Zahlungskarten oder dessen
Requisiten, die nicht vom Eigentümer getätigt worden sind).
Geldstrafe von 30 000 Euro bis 75 000 Euro mit Beschlagnahmung von Eigentum.
Artikel 156. Verschicken von Spamnachrichten mit pornografischem Inhalt Freiheitsentzug bis zu 2 Jahren (Verschicken von Spamnachrichten mit pornografischem Inhalt durch Emails oder soziale Netze). Geldstrafe von 16000 Euro bis zu 38000 Euro.

Ransomware removal solutions

Solution 1 (automatic)

NB! This solution is applicable for all GreenDot MoneyPak, Ukash and Paysafecard ransomwares.

  1. Reboot your system and press F8 repeatedly while it is restarting.
  2. Select Safe Mode with Networking.
  3. Safe Mode with Networking

  4. Click Start and in the open space type Run, or press [Win]+R on keyboard.
  5. Start - Run

  6. Type msconfig and press “OK“.
  7. msconfig

  8. Disable startup items rundll32 turning on any application from Application Data.
  9. Reboot your computer once again.
  10. Scan your system with GridinSoft Trojan Killer to identify the infected file and delete it.

NB! Some versions of these viruses disable all safe modes, but give a short gap that you can use to run anti-malware tools. Then act as follows:

  1. Reboot normally.
  2. Click Start and in the open space type Run.
  3. Start - Run

  4. Enter the text https://trojan-killer.net/download.php in the open field.
  5. Download link for Trojan Killer

  6. If the malware is loaded, just press Alt+Tab once and keep entering the string blindly then press Enter. Press Alt+tab and then R (letter) a couple of times. The process of ransomware virus should be killed after you succeed to download, install our recommended software and scan your system with it.

Solution 2 (automatic)

  1. Go to your friend, relative or anybody else who has computer with Internet connection.
  2. Take your USB flash drive / Memory Stick with you.
  3. Download GridinSoft Trojan Killer installation file from this site https://trojan-killer.net/download.php and save it to your USB flash drive / Memory Stick.
  4. Get back to your infected PC and insert the USB Drive / Memory Stick into the respective USB slot.
  5. Perform hard reset (press reset button on your computer) if your infected PC has been on with ransomware’s background. If not, then simply turn your PC on.
  6. Before the very boot process begins keep repeatedly hitting “F8” button on your keyboard.
  7. In the window that appeared select “Safe Mode with Command Prompt” option and press Enter.
  8. Safe Mode with Command Prompt

  9. Choose your operating system and user account which was infected with ransomware virus.
  10. In the cmd.exe window type “explorer” and press “Enter” button on your keyboard.
  11. Select “My Computer” and choose your USB flash drive / Memory Stick.
  12. Run the installation file of GridinSoft Trojan Killer. Install the program and run scan with it. (update of the program will not work for “Safe mode with command prompt” option)
  13. When the hijackers are successfully disabled (fixed) by GridinSoft Trojan Killer you may close GridinSoft Trojan Killer application.
  14. In the cmd.exe window type “shutdown /r /t 0” and press “Enter” button on your keyboard.
  15. shutdown /r /t 0

  16. Upon system reboot your PC will be unlocked and you will be able to use it just as before the infection took pace.
  17. However, it is recommended that you now update GridinSoft Trojan Killer and run the scan with it again to remove the source of the infections causing ransomware virus to infect your PC.

Similar automatic removal video

Solution 3 (manual)

  1. Restart your system into “Safe Mode with Command Prompt“. While the PC is booting press the “F8 key” continuously, which should present the “Windows Advanced Options Menu” (for Windows XP) or “Advanced Boot Options” (for Windows 7 and Vista) as presented in the image below. Apply the arrow keys in order to move to “Safe Mode with Command Prompt” and hit Enter key of your keyboard. Login as the same user you were previously logged in under the normal Windows mode.
  2. Safe Mode with Command Prompt

  3. Once Windows boots successfully, the Windows command prompt would appear as described at the screenshot below. At the command prompt, type-in the word “explorer.exe“, and press Enter. Windows Explorer should open. Please do not yet close it. You can minimize it for a while.
  4. explorer.exe

  5. Afterwards open the Registry editor by applying the same Windows command prompt. Type-in the word “regedit.exe” and hit Enter button of your keyboard. The Registry Editor should open.
  6. regedit.exe

  7. Find the following registry entry:
  8. HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionWinlogon

  9. In the right-side panel select the registry entry named Shell. Right click on this registry key and select “Modify” option. Its default value should be “Explorer.exe“. However, ransomware virus did its job, and so after you click “Modify” you would see totally different value of this registry entry.
  10. Copy the location of the modified value of the above-mentioned registry entry to the piece of paper or memorize its location. It shows where exactly the main executable of ransomware virus is located.
  11. Modify the value of the registry entry back to “explorer.exe” and save the settings of the Registry Editor.
  12. Go to the location indicated in the value of modified registry entry. Remove the malicous file. Use the file location you copied into the piece of paper or otherwise noted in step in previous step.
  13. Get back to “Normal Mode“. In order to reboot your system, when at the command prompt, type-in the following phrase “shutdown /r /t 0” (without the quotation marks) and hit Enter button.
  14. shutdown /r /t 0

  15. The virus should be gone. However, in order to clean your PC from other possible virus threats and malware remnants, make sure to download and run GridinSoft Trojan Killer.

Similar manual removal video

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