Easy to use yet full-featured Windows trojan and virus removal solution. See all advantages.
Download now

15 days free trial, or Purchase it now

How to fix the problem of browser redirection

02.04.2013 · Posted in system repair tips

There are many computers today with their browsers being seriously infected (hijacked) by malware that cause serious search redirects to various unwanted web-sites. This issue may become peculiar to all major browsers, including Internet Explorer, Google Chrome, Opera and Mozilla Firefox. According to our analysis and research, Internet Explorer and Mozilla Firefox are especially vulnerable to such hijackers. The issue of browser redirection is, indeed, a challenge for many security blogs and online malware removal platforms today. Finding the right solution to fix the problem of permanent search engine redirects is in the mind of many active computer users today, and we will try to give our understanding of the key aspects of successful restoration of your system from redirecting Trojan horse that causes such unexpected and unwanted interference to occur.

The problem of your browser being redirected to various unwanted sites occurs unexpectedly. There are actually two various ways how this issue may occur. The first one involves user’s participation, whereas the second say this problem takes place is without user’s knowledge or permission, or even concern. It might be that some user while surfing the Internet will decide to install some application that will be bundled with a special search toolbar (search bar) developed by some online marketing company for the purpose of attracting traffic and user’s attention to certain good or services for the purpose of their advertisements. While installing certain program, there may be a check-box that is ticked by default, and this check-box says that this search bar will be installed. Sometimes users fail to notice this check-box ticked, and this is how the search bar of this company is additionally installed onto your preferred browser. Thus, when you open your browser next time, you will see this search bar as your start page, and all your search queries will be forwarded through it. Please note that in such cases it is quite possible to remove this redirecting search bar via the Control Panel of your computer or through removing it from the list of Add-ons of your browser (you may find more information about this procedure in the detailed instructions below).

Another way how browser redirection might occur is when the redirecting malware is installed onto your computer without your knowledge or permission. This in the majority of the cases takes place through certain Trojan horses that take the direct part in the installation of this redirecting virus. In such cases all your search queries are often redirected via random sites, and often the search results are not the ones that you expected to see. Such type of browser redirection is extremely dangerous, because these redirects may bring you to the sites that are infected with other types of malwares that are even more serious and dangerous then the very redirecting Trojan.

Dealing with the issue of browser redirection involves several steps directed at elimination of this problem. Keep in mind that the mere running of security software is not enough in this case. What you should implement first is the series of manual operations that will surely be beneficial and will neutralize the cause of browser redirection. Please find the removal guidelines below that will help you fix this serious problem that is surely annoying for all users.

General tips on fixing browser redirection issue:

  • Check the Local Area Network (LAN) settings of your computer
  • Check whether DNS settings have been modified by the redirect virus
  • Check your Windows HOSTS file contents
  • Check the add-ons of your browser. Remove unknown or suspicious add-ons available (installed)
  • Run Kaspersky TDSSKiller (TDSS Killer) tool to remove malware belonging to the clan of Rootkit.Win32.TDSS
  • Scan your computer with reliable anti-virus software
  • Consider using CCleaner to delete unwanted system/temp files and browser cache
  • The last but not the least, reset your Router back to the factory default settings

Detailed solutions on fixing browser redirection issue:

Check the Local Area Network (LAN) settings of your computer

a) Click “Start” and go to “Control Panel“.
Start Control Panel
b) Select “Network and Internet“.
Network and Internet
c) Select “Internet Options“.
Internet options
d) Click on “Connections” tab, then click “LAN settings” button.
Connections & LAN Settings
e) Uncheck (remove) the checkbox under “Proxy server” option and press OK.
Proxy Settings

Check whether DNS settings have been modified by the redirect virus

a) Click “Start” and go to “Control Panel“.
Start Control Panel
b) Select “Network and Internet“.
Network and Internet
c) Select “Network and Sharing Center”.
Network and sharing center
d) Click on “Local Area Connection”.
Local area connection
e) Select “Properties”.
Local Area Connection Properties
f) Select “Internet Protocol Version 6 (TCP/IP V6)” and click “Properties” button.
PCP/IP V6 Properties
g) Choose “Obtain DNS server address automatically” and click OK.
Obtain DNS automatically

Check your Windows HOSTS file contents

a) Go to: C:WINDOWS\system32\drivers\etc.
HOSTS file location
b) Double-click “hosts” file to open it. Choose to open with Notepad.
hosts file
c) The “hosts” file must look the same as in the image below. There should be just one line: 127.0.0.1 localhost in Windows XP and 127.0.0.1 localhost ::1 in Windows Vista/Seven. If there are more, then remove them and apply changes.>

Important! You may also reset your HOSTS file settings using the Tool of GridinSoft Trojan Killer as shown at the image below:

Tools Reset hosts

Check the add-ons of your browser. Remove unknown or suspicious add-ons available (installed)

a) Click “Start” and go to “Control Panel“.
Start Control Panel
b) Select “Network and Internet“.
Network and Internet
c) In the section “Internet Options” select “Manage browser add-ons“.
Manage browser add-ons
d) Uninstall unknown or suspicious Toolbars or Search Providers.
Add-ons list

Run Kaspersky TDSSKiller (TDSS Killer) tool to remove malware belonging to the clan of Rootkit.Win32.TDSS

a) Download and run TDSSKiller from here.
b) Wait for the scan and disinfection process to be over. Close all programs and press “Y” key to restart your computer.
TDSS Killer

Scan your computer with reliable anti-virus software

Download GridinSoft Trojan Killer – http://trojan-killer.net/download.php

The last but not the least, reset your Router back to the factory default settings

Keep in mind that this step is optional and should be completed only if you have followed all the above recommendations and you still have the redirect virus on your computer. Then you should flush DNS cache:

a) Click “Start” and in the open space write down “run“.
Start-Run
b)Type in “cmd” without quotation marks.
cmd command
c) In a new window please type “ipconfig /flushdns” without quotation marks and press Enter.
flushdns

Please do not hesitate to get in touch with us at any time of your preference if you need any help on our part of if you experience any problems. We hope that this information has been beneficial to you.

Leave a Reply

Trojan Killer Trojan Killer - Scanning process Trojan Killer - Scan result Trojan Killer - Tools Trojan Killer - Protection Trojan Killer - Pink

The perfect anti-malware solution. Fast, effective and reliable. The ultimate removal tool with awesome features that leaves no chance for any sneakiest malware.